1. Ryanair cancelled my LCJ flight and offered €50 rebooking credit. Is this compensation?
No. Rebooking credits are not EU261 compensation. You are legally entitled to €250-€600 depending on your flight distance. Accepting the credit may be interpreted as claim waiver. File a formal complaint with Rzecznik Praw Pasażera instead, specifying that you reject the credit and demand standard EU261 compensation.
2. The airline said fog at Łódź caused my delay, so they're not liable. Is this correct?
No. Fog at LCJ is foreseeable and routine during winter months. EU261 exempts only "extraordinary circumstances"—rare, unforeseeable events like volcanic ash or military airspace closures. Polish courts consistently reject fog as a defense at LCJ. File your claim regardless of the airline's weather explanation.
3. I'm an international passenger (non-EU). Can I claim compensation under EU261 at LCJ?
Yes. EU261/2004 applies to all passengers on flights departing from EU airports, regardless of passenger nationality. The only restriction is on return flights (covered only if the airline is EU-licensed). If you departed LCJ, you are covered.
4. My claim was denied because the airline said it was an "irregular operation." What does this mean?
"Irregular operation" is vague airline language that may refer to maintenance, crew scheduling, or aircraft availability issues. None of these qualify as extraordinary circumstances under EU261. File a detailed complaint with RPP explaining the specific operational failure, and RPP will investigate the airline's claim.
5. Should I hire a lawyer for my LCJ compensation claim?
For amounts up to €600, engaging RPP's free mediation service first is strongly recommended. The mediation process is effective and requires no legal costs. If mediation fails or your claim exceeds €600, consulting a lawyer familiar with Polish EU261 litigation may be worthwhile.
6. If I use a flight compensation company, what fees should I expect?
Most flight compensation services charge 20-30% of successful settlements. For a €400 claim, expect to receive €280-€320 after fees. Considering RPP offers free mediation with 68-72% success, it is usually more economical to pursue claims directly through RPP before engaging third-party services.