Q1: If a meltemi gale shuts down Karpathos for a day, can the airline avoid paying compensation by claiming extraordinary circumstances?
A: Possibly, but only if the airport authority officially declares operations impossible and provides documented evidence (NOTAM, wind speed data). The airline must prove the wind speed exceeded published aircraft limits (e.g., ATR 72 crosswind limit ~25 knots). If other airlines operated flights the same day, the original airline cannot claim extraordinary circumstances. Most meltemi cancellations are operational failures, not force majeure. File with ΥΠΑ and let the regulator investigate—burden of proof is on the airline.
Q2: I was stranded in Rhodes overnight due to a diversion from Karpathos. The airline provided a 2-star hotel 20km from the airport. Can I refuse and book my own accommodation?
A: Yes. EU261 requires hotels of "reasonable standard"—typically 3-star minimum. A 2-star hotel distant from the airport may be refused, especially if the airline's transport to it is poor. Book your own 3-star hotel in Rhodes city center and keep all receipts. The airline must reimburse within 7–14 days. If they refuse, add the hotel cost to your ΥΠΑ complaint or court claim.
Q3: My summer holiday charter was cancelled 5 days before departure due to "crew unavailability." The airline offers a voucher instead of refund or compensation. What are my rights?
A: Crew unavailability is an airline operational failure, not extraordinary circumstances. You have three options: (1) accept the voucher (usually 80–90% of ticket price), (2) demand full refund of ticket price within 14 days, or (3) claim €250–€400 EU261 compensation (depending on distance) plus the refund. The airline cannot force the voucher. Send a formal demand letter stating: "I claim full refund under EU261/2004 and €[amount] compensation. Please respond within 7 days." If refused, file with ΥΠΑ.
Q4: My Karpathos–Athens flight was delayed 2 hours and 45 minutes (just under 3 hours). I didn't receive compensation. Do I have a claim?
A: Technically, no. EU261 requires delays of at least 3 hours at the final destination to trigger compensation. A 2-hour 45-minute delay does not qualify. However, if the airline rounded the delay down (e.g., actual delay was 3 hours 10 minutes but they reported 2:45), challenge the figure. Request a detailed flight log from the airline showing exact departure/arrival times. If the delay was genuinely 2:59 or more, you have grounds for compensation.
Q5: I was denied boarding at Karpathos due to overbooking, but the airline says it's "routine and approved." Is that legal?
A: No. Overbooking is legal only if the airline first calls for volunteers willing to give up their seats in exchange for perks (vouchers, upgrades, cash). If no volunteers come forward, the airline may involuntarily deny boarding—but only to those not at risk of missing connections or with flexible schedules. If you were involuntarily denied, you are entitled to €250–€600 compensation plus rerouting on the next available flight (same-day if possible). File immediately with the airline and ΥΠΑ if refused.
Q6: A Greek court lawsuit for flight compensation sounds expensive. How much will it cost, and is it worth pursuing?
A: Greek aviation lawyers typically charge €150–€400 per hour or a contingency fee (20–30% of the claim if won). For a €250 claim, contingency is rare. For €400–€600+ claims, or if multiple passengers are involved, contingency becomes viable. Court fees in Greece are roughly €80–€150 for small claims. Given the 5-year statute of limitations, it's worth pursuing if the airline refuses ΥΠΑ resolution. Many lawyers will send a formal demand letter first (often scares the airline into paying). If the airline has a Greek office or operates flights regularly from Greek airports, enforcement is straightforward.
Last Updated: February 2026
Jurisdiction: EU261/2004, Greek Civil Code Art. 937, ΥΠΑ Regulations
Disclaimer: This guide is informational only. For specific legal advice, consult a licensed aviation lawyer in Greece.